Appointments, customer records, till, newsletter: all in one
One platform for hairdresser, accountant or personal trainer. The mechanics are more similar than you think.
Salon, accountant, law firm, gym, coaching, garage: the common thread is that you sell time, you need appointments, and you want to keep customers in mind.
Online appointments
Customers book 24/7 on your website or mobile app. Automatic confirmation, reminder by WhatsApp.
Customer records
Every customer with history, preferences, treatments. You don't say "who were you again?" but "good to see you, Mrs Müller."
Till
Tablet till, contactless payments, tips digital. Receipt by email or print.
Newsletter & reminders
"It's been 6 weeks": automatic reminder with booking link. AIAIAI (Artificial Intelligence) is software that handles tasks you'd normally need a person for — writing text, answering questions, spotting patterns. In aYOUne it works right on your company data. writes the copy, you approve it.
Service tickets
A customer calls with a problem, and you get one ticket, with history and an SLA timer.
Analysis
Best treatments, best times of day, regulars vs new. On a wall display.
Mrs Schneider's salon
Marie Schneider runs a salon with two staff in Munich. Before aYOUne she had: - an appointment tool (Treatwell) - an Excel customer record - a till that didn't talk to the appointment tool - a Mailchimp account she imported customers into manually every three months - a notebook for tips
Today she has aYOUne. One login. When a customer books, the till knows. When the customer leaves, the next newsletter goes out automatically once 6 weeks pass. Tips are reconciled with the time worked.
Newsletter drafts
You don't have to write every week. AI looks at your last month and suggests.
Standard replies
"When are you open?" AI answers that from your data on its own.
Regulars going quiet
When someone used to come every 6 weeks and hasn't for 12, you get a heads-up.
Suggestions
Mrs Müller booked highlights last time. Suggestion for next booking: refresh.