Privacy policy

Protecting your personal data is important to us. This privacy policy informs you about the nature, scope and purpose of collecting and using data on tolinax.com in accordance with the General Data Protection Regulation (GDPR).

1. Controller

tolinax UG (haftungsbeschränkt)
Oberhof 4, 83700 Oberhof, Germany
Email: info@tolinax.com

2. Data collected on access

When you visit our site, your browser automatically transmits information to our server (IP address, date and time, browser type, operating system, referrer URL). This data is processed solely to ensure smooth operation and improve our offering. Legal basis: Art. 6 (1) f GDPR (legitimate interest).

3. Cookies

We use technically necessary cookies (shopping cart session) without consent. Analytics or tracking cookies are only set after your explicit consent under Art. 6 (1) a GDPR, which you may withdraw at any time.

4. Contact form and email

If you contact us via our form or by email, your details are stored to process the request. Legal basis: Art. 6 (1) b GDPR (pre-contractual measures). Contact form submissions are stored in our self-operated CRM system (aYOUne).

5. Analytics (tracking)

This website uses a self-hosted analytics system (IDC.A.D.D) operated on tolinax-owned infrastructure in the EU. Tracking is only loaded after you give consent via the cookie banner (Art. 6 (1)(a) GDPR). No data is shared with third parties.

6. Your rights

You have the right of access (Art. 15), rectification (Art. 16), erasure (Art. 17), restriction of processing (Art. 18), data portability (Art. 20) and objection (Art. 21). Contact us at info@tolinax.com. You may also lodge a complaint with the Bavarian Data Protection Authority (Bayerisches Landesamt für Datenschutzaufsicht).

7. Retention

Personal data is deleted once the purpose of processing no longer applies and no statutory retention obligation remains (up to 10 years under German commercial and tax law).