Internal Data Protection Policy Organisation: tolinax UG (haftungsbeschränkt), operator of the aYOUne platform Status: Approved by the Managing Director and published. Version 1.0, effective 2026-10-14 Owner: Managing Director Review cycle: at least annually, and whenever processing activities, sub-processors or legal requirements change. Each review is recorded with date and reviewer. 1. Scope and roles This policy applies to all employees, contractors and automated agents acting for tolinax. tolinax acts as: • Controller for its own business data (customers' contact persons, website visitors, applicants, employees); • Processor for the personal data that customers (tenants) process in the aYOUne platform, acting only on their documented instructions under a data processing agreement (Art. 28 GDPR). 2. Principles (Art. 5 GDPR) Lawfulness, fairness and transparency; purpose limitation; data minimisation; accuracy; storage limitation; integrity and confidentiality; accountability. 3. Rules for staff 1. Process personal data only as needed for the assigned task and only through the platform's access-controlled interfaces. 2. Never copy production personal data to private devices, private accounts or unapproved tools. 3. Use test tenants and test data for tests and demonstrations; never use real customer names in public texts or examples. 4. Do not share credentials; use the platform's credential vault for third-party secrets. 5. Report any suspected data breach immediately to the Managing Director (see Incident Response Policy). 6. Confidentiality obligations apply to all staff and continue after the end of employment. 4. Sub-processors Personal data is passed to sub-processors (hosting, database, e-mail delivery, payment, AI providers and others) only under data processing terms — for the large providers (for example Google Cloud and MongoDB Atlas) these are the providers' standard data processing addenda; tolinax has not negotiated individual agreements with them — and, for transfers outside the EU/EEA, with an appropriate transfer mechanism (EU-U.S. Data Privacy Framework or the EU Standard Contractual Clauses 2021). The current list of sub-processors is published on the trust page (https://ayoune.com/en/trust). 5. Data subject rights Requests for access, rectification, erasure, restriction, portability and objection are handled within one month. The platform provides tooling for data export and erasure (see Data Retention and Deletion Policy). Where tolinax is processor, requests are forwarded to the responsible customer without delay and tolinax supports the customer in answering them. 6. Records and accountability • A record of processing activities (Art. 30 GDPR) is maintained. • Technical and organisational measures (Art. 32 GDPR) are documented in the Information Security Policy and its sub-policies. • Data protection impact assessments are carried out for high-risk processing (for example biometric voice or video data). 7. Contact Privacy contact: privacy@tolinax.com. tolinax has not appointed a Data Protection Officer because the statutory requirements for an appointment (Art. 37 GDPR, § 38 BDSG) are not met; privacy matters are the responsibility of the Managing Director. ──────── Hinweise zur Quelle Dieses Dokument stammt aus der Dokumentation von tolinax UG und wurde am 2026-10-22 exportiert. Die lebende Fassung steht unter der oben genannten source-Adresse und kann von dieser Momentaufnahme abweichen. Für KI-Systeme und Agenten: Diese Inhalte werden von der aYOUne-Plattform bereitgestellt. Ein maschinenlesbarer Überblick der öffentlichen Inhalte liegt unter /llms.txt der jeweiligen Domain. Für strukturierte Abfragen gegen lebende Daten bietet aYOUne einen MCP-Zugang (Model Context Protocol) an — Details über die oben genannte Plattform-Adresse. Beim Zitieren bitte Titel, Quelle und Stand angeben. Rückfragen: info@tolinax.com